Can I cancel my order?Shehryar KhanUnfortunately, cancellation requests cannot be considered. We aim to ship your order as soon as possible, please order carefully.
Frequently Asked Questions
What is the expiry of the products?Shehryar KhanOur products have expiry of 2 years from the time it is opened. We recommend you store the products in a cool, dark place and avoid extreme temperatures, to maintain optimum efficacy.
Do you have ingredient lists for all your products?Shehryar KhanYes, we do have ingredient list on our products.
If customer places an order online and rejects its delivery?Shehryar KhanThis applies only to cash on delivery payment orders in Pakistan. If a customer places your order through the website and then reject it on delivery. The company holds a right to deny your future orders or ask for advanced payment before processing your order if a customer has a history of refused shipments.
Can I change the items on my order?Shehryar KhanUnfortunately, we cannot amend orders, we would love to be able to change this for you, however, this is not possible after the order has been submitted to our warehouse to be processed.
Where are the products manufactured?Shehryar KhanOur products are manufactured in ITALY according to EU standards.
I have not received a confirmation email?Shehryar Khan
Firstly, please check the email address that you entered at check out is correct. If so, please check your junk mail too, if it's still not received after 24 hours of placing your order then you can use the CONTACT US section and we'll look into this for you. Please send us the full name used on your order to help us locate it.
Are your products Vegan?Shehryar Khan
Yes, our products are Vegan. We are committed to offering the best quality to our customers. Our goal is to continue to make the best decision for customer satisfaction while ensuring we stay true to our brand goal of being high quality and safe cosmetics.
Are your products tested on animals?Shehryar KhanAccenti Beauty is a very conscientious brand that is proud to offer cruelty-free products.